Privacy Policy

Privacy Policy & Terms of Use


INFORMATION WE GATHER

The following information is gathered from our visitors to our website: IP address, site visitation information, page views, browsers used and browser capabilities and site search queries. We also collect and retain any information submitted to our spa via the contact and other forms located in the site or in related landing pages or promotional pages.

HOW WE USE THE INFORMATION WE GATHER
We use the information we collect on the site to enhance your visitor experience. Our information is not shared with any parties outside of Tova Day Spa and it's designated agents. We make use of Google Analytics for site traffic reporting.

THE PEOPLE THAT ARE GIVEN ACCESS TO THIS INFORMATION
Your personal information is accessible only by designated Tova Day Spa employees including administrative staff. In limited cases, personal information may be visible to our designated web service provider but that information is only related to site functionality. No individual personal information such as appointment bookings, gift card purchases, or other sensitive information is stored on this site or accessible by any third party.

THE SECURITY MEASURES WE HAVE IN PLACE TO PROTECT YOUR PERSONAL INFORMATION
To safeguard your personal information, we have implemented secure logins and locked user accounts and email addresses so that any attempt to access login information cannot be sent to non-authorized parties.

OUR USE OF COOKIES
Our website makes use of cookies which are small digital files that are stored in your web browser that enable us to track your return visits to our website. Your browser settings may allow you to block these cookies, but we recommend you have them enabled to help us personalize your experience on our website.

SPA POLICY
Appointments may be made in person or by calling 408.292.8682. Being on time for your appointment is greatly appreciated so that you may receive your full service and our other clients are not inconvenienced.

To avoid being charged for your appointment, we request a minimum of 24 hours notice for any single service and 48 hours notice is required for any multiple service or spa package cancellation. Special requirements may apply for group bookings. A full service will be charged on any late cancellation or no show appointments.

Services will not be refunded once performed.

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